What is SoGoSurvey used for?

SoGoSurvey is an experience management platform for customer and employee experience, with AI survey creation and compliance with HIPAA and GDPR. It is a good fit for customer experience management, employee experience management, and enterprise feedback and managed research.

Is SoGoSurvey open source?

No. SoGoSurvey is proprietary (closed-source) software. In the Forms & Surveys category, open-source options include Formbricks, SurveyKing and FormsLab.

What are some alternatives to SoGoSurvey?

SoGoSurvey competes with Qualtrics.

SoGoSurvey: features, pricing and alternatives

About SoGoSurvey

Sogolytics is an experience management platform that covers customer experience (CX) and employee experience (EX). It offers enterprise feedback, managed research, and a low-cost survey solution. The platform is HIPAA and GDPR compliant.

The product includes SogoCX for customer experience, SogoCore for enterprise surveys, and SogoEX for employee experience. Features include omnichannel delivery, voice of customer, customer journey mapping, customer analytics, alerts and action plans, NPS software, survey design with AI and no code, survey distribution, BI-level dashboards, data management, employee engagement surveys, pulse surveys, HR analytics, employee journey mapping, and 360 feedback.

Key features

Omnichannel experience delivery
Voice of customer and customer journey mapping
Customer analytics with NLP and metrics
Alerts and action plans
NPS software for brand loyalty and retention
AI and no-code survey design

Good fit for

Customer experience management
Employee experience management
Enterprise feedback and managed research

Tags: experience management; customer experience; employee experience; survey; feedback; analytics

SoGoSurvey: questions and answers

What is SoGoSurvey used for?: SoGoSurvey is an experience management platform for customer and employee experience, with AI survey creation and compliance with HIPAA and GDPR. It is a good fit for customer experience management, employee experience management, and enterprise feedback and managed research.
Is SoGoSurvey open source?: No. SoGoSurvey is proprietary (closed-source) software. In the Forms & Surveys category, open-source options include Formbricks, SurveyKing and FormsLab.
What are some alternatives to SoGoSurvey?: SoGoSurvey competes with Qualtrics.