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Checkbox

SaaS

Checkbox is enterprise survey software for customer, employee and research feedback, available as cloud, on-premises or white-label deployments.

checkbox.com
Checkbox homepage screenshot

About Checkbox

Checkbox is survey software for organizations that need to collect structured feedback from customers, employees, citizens and research participants. The vendor says it has been helping organizations run surveys since 2002, and it stresses security, flexible setup and expert support.

The product covers custom surveys, distribution and collection, analytics and reporting, security and permissions, and dynamic user profiles. A REST API and documentation for on-premises installs are available for developers, and the homepage advertises unlimited responses. Use cases include academic research, market research, enterprise customer feedback and employee engagement, with solutions aimed at pharmaceutical, healthcare, legal, financial services, government and education customers.

Deployment is unusually flexible: Checkbox can run in the vendor's cloud, on your own servers or under a white-label arrangement, with hosting regions in the United States, Canada, the EU, Australia and the Middle East and North Africa. It is a commercial product with a free trial and a pricing page.

Key features

  • Custom survey design
  • Distribution and response collection
  • Analytics and reporting
  • Security and permission controls
  • Cloud, on-premises and white-label deployment
  • Regional hosting in several territories
  • REST API for developers

Good fit for

  • →Government agencies surveying citizens
  • →Regulated industries needing on-premises feedback tools
  • →Employee engagement and customer feedback programs
Tags
surveys
feedback
on-premises
enterprise
research
compliance
white-label

Checkbox: questions and answers

What is Checkbox used for?
Checkbox is enterprise survey software for customer, employee and research feedback, available as cloud, on-premises or white-label deployments. It is a good fit for government agencies surveying citizens, regulated industries needing on-premises feedback tools, and employee engagement and customer feedback programs.
How much does Checkbox cost?
Paid plans for Checkbox start at $30 per month, and there is no free plan. A free trial is available.
Is Checkbox open source?
No. Checkbox is proprietary (closed-source) software. Open-source alternatives to Checkbox include Formbricks, LimeSurvey and SurveyKing.
Can I self-host Checkbox?
Yes. Although Checkbox is closed source, it can be self-hosted on your own servers, and the vendor also offers a hosted version.
What are some alternatives to Checkbox?
Checkbox competes with Qualtrics, SurveyMonkey and Alchemer. For open-source options, see Enlisted's ranked list of open-source Checkbox alternatives.

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