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Hostrexa

SaaS

Hostrexa connects to a property management system and drafts context-aware guest replies from your property guides, which you review and send.

hostrexa.com
Hostrexa homepage screenshot

About Hostrexa

Hostrexa is an AI guest messaging tool for short-term rental managers. It integrates with a PMS, syncs messages into a unified inbox and uses an uploaded property knowledge base, such as house rules, WiFi codes, parking and local recommendations, to draft a reply to each guest question that the host approves before sending.

Custom AI personas give regions or property types their own tone, and some personas can be set to send automatically while others stay as drafts. In the default human-in-the-loop mode nothing is sent without approval. The site lists Hostfully, Guesty, Hospitable, OwnerRez, Hostaway and Lodgify integrations and a way to request more.

Setup is to connect and sync, let the AI draft, then approve and send in one click. A free trial and demo booking are offered, with plans on the pricing page, and it targets managers who answer the same guest questions repeatedly.

Key features

  • AI-drafted guest replies from property guides
  • Real-time inbox sync with your PMS
  • Property-specific knowledge base
  • Custom AI personas per property type
  • Human approval before sending
  • Integrations with Guesty, Hostaway and Lodgify

Good fit for

  • Answering repeat guest questions faster
  • Managing messaging across many rentals
Tags
guest-messaging
short-term-rentals
ai
pms
hospitality
customer-support

Hostrexa: questions and answers

What is Hostrexa used for?
Hostrexa connects to a property management system and drafts context-aware guest replies from your property guides, which you review and send. It is a good fit for answering repeat guest questions faster and managing messaging across many rentals.
How much does Hostrexa cost?
Paid plans for Hostrexa start at $29 per month, and there is no free plan. A free trial is available.
Is Hostrexa open source?
No. Hostrexa is proprietary (closed-source) software and can't be self-hosted. In the Customer Support category, open-source options include Chatwoot, UVdesk and Zammad.
What are some alternatives to Hostrexa?
Other SaaS products in the Customer Support category include AssistBot, BYOKBOT and Chatr.

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