What is HappyOrNot used for?

HappyOrNot is a customer feedback platform that collects real-time feedback via physical and digital smiley terminals and provides analytics. It is a good fit for retail stores including grocery, convenience, electronics, pharmacies, department stores, and automotive; healthcare settings such as private clinics, hospitals, and residential care homes; and services including K-12 school meals, food services, facilities management, cleaning services, credit unions, education, and public.

Is HappyOrNot open source?

No. HappyOrNot is proprietary (closed-source) software. In the Analytics category, open-source options include PostHog, Countly and Snowplow.

What are some alternatives to HappyOrNot?

HappyOrNot competes with Nicereply.

HappyOrNot: features, pricing and alternatives

About HappyOrNot

HappyOrNot is a customer feedback platform that helps organizations measure customer and employee satisfaction. It offers physical devices like Smiley Touch, Smiley Sign, and Smiley Terminal, as well as a digital option called Smiley Digital.

The platform includes AI-powered feedback analytics, demographics analysis, and integrations. It also provides a managed service and educational resources to help organizations improve based on feedback.

Key features

Smiley Touch, Smiley Sign, Smiley Terminal, and Smiley Digital feedback collection devices
AI Feedback Analytics
Demographics analysis
Integrations with other systems
Managed Service for ongoing improvement
Academy and educational resources

Good fit for

Retail stores including grocery, convenience, electronics, pharmacies, department stores, and automotive
Healthcare settings such as private clinics, hospitals, and residential care homes
Services including K-12 school meals, food services, facilities management, cleaning services, credit unions, education, and public

Tags: customer feedback; employee experience; smiley terminals; real-time analytics; retail; healthcare

HappyOrNot: questions and answers

What is HappyOrNot used for?: HappyOrNot is a customer feedback platform that collects real-time feedback via physical and digital smiley terminals and provides analytics. It is a good fit for retail stores including grocery, convenience, electronics, pharmacies, department stores, and automotive; healthcare settings such as private clinics, hospitals, and residential care homes; and services including K-12 school meals, food services, facilities management, cleaning services, credit unions, education, and public.
Is HappyOrNot open source?: No. HappyOrNot is proprietary (closed-source) software. In the Analytics category, open-source options include PostHog, Countly and Snowplow.
What are some alternatives to HappyOrNot?: HappyOrNot competes with Nicereply.