What is Fieldline used for?

Fieldline is a call tracking and lead capture for home-services crews with dedicated numbers per channel, recorded and transcribed calls and an AI receptionist. It is a good fit for finding which ad source brings in calls and catching calls the crew misses.

How much does Fieldline cost?

Paid plans for Fieldline start at $35 per month, and there is no free plan. A free trial is available.

Is Fieldline open source?

No. Fieldline is proprietary (closed-source) software and can't be self-hosted. In the Customer Support category, open-source options include Discord Tickets, Chatwoot and UVdesk.

What are some alternatives to Fieldline?

Fieldline competes with CallRail, Quo and Dialpad.

Fieldline: features, pricing and alternatives

About Fieldline

FieldLine is a phone workspace built for home-services businesses including HVAC, plumbing, roofing, electrical work, pest control, landscaping, garage doors, appliance repair, pools and handyman jobs. It provides dedicated numbers per channel, so you can see whether Google, Yelp, yard signs or referrals are making the phone ring, and records and transcribes every call with searchable text.

Inbound calls become lead cards with contact details, source and a suggested next step, and a team view shows which crew members answered, dispatched and followed up on calls. An AI receptionist answers in a natural voice at any hour, collects the caller's name, address and type of job, schedules the visit and texts you the details. It answers only from what you teach it, so it does not invent prices or promises, and you can build and test it free before going live. The site is built around not forcing owners to tag calls or learn a new CRM vocabulary, and it offers a 7-day trial with a roughly two-minute setup.

Key features

Dedicated tracking numbers per channel
Recorded and transcribed calls
Automatic lead cards from calls
Team activity view
AI receptionist that books appointments
Answers grounded only in what you teach it

Good fit for

Finding which ad source brings in calls
Catching calls the crew misses

Tags: call-tracking; home-services; ai-receptionist; lead-capture; phone; transcripts; hvac

Fieldline: questions and answers

What is Fieldline used for?: Fieldline is a call tracking and lead capture for home-services crews with dedicated numbers per channel, recorded and transcribed calls and an AI receptionist. It is a good fit for finding which ad source brings in calls and catching calls the crew misses.
How much does Fieldline cost?: Paid plans for Fieldline start at $35 per month, and there is no free plan. A free trial is available.
Is Fieldline open source?: No. Fieldline is proprietary (closed-source) software and can't be self-hosted. In the Customer Support category, open-source options include Discord Tickets, Chatwoot and UVdesk.
What are some alternatives to Fieldline?: Fieldline competes with CallRail, Quo and Dialpad.