What is Feedbackito used for?

Feedbackito is a website survey and feedback widget that gathers customer responses, shows sentiment dashboards and lets you ask an AI chat what to improve. It is a good fit for running post-purchase surveys in an online store and understanding why visitors do not convert.

Yes. Feedbackito has a free plan, and paid plans start at $24 per month.

Is Feedbackito open source?

No. Feedbackito is proprietary (closed-source) software and can't be self-hosted. In the Customer Support category, open-source options include Fider, Chatwoot and UVdesk.

What are some alternatives to Feedbackito?

Feedbackito competes with Canny, Featurebase and Frill.

Feedbackito: features, pricing and alternatives

About Feedbackito

Feedbackito collects customer feedback through a customizable widget embedded in a website, or through a direct survey link. A short script tag installs it, surveys are created from the dashboard in minutes, and responses arrive in an analytics dashboard that tracks sentiment trends, key themes and satisfaction over time.

An AI chat assistant analyzes the collected data and answers questions about it, and an AI recommendations feature suggests actions based on the feedback. The site lists use cases such as SaaS product feedback and roadmap prioritization, post-purchase surveys in e-commerce, understanding objections on marketing pages, support QA, beta programs and onboarding feedback.

The Free plan includes 100 monthly responses, unlimited surveys and some AI tokens. Pro is listed at $29 a month with unlimited responses, removal of Feedbackito branding and AI action recommendations, and Scale is $24 per website for up to two websites.

Key features

Customizable website feedback widget
Shareable direct survey link
Sentiment and theme analytics dashboard
AI chat over collected feedback
AI action recommendations
Unlimited surveys on every plan

Good fit for

Running post-purchase surveys in an online store
Understanding why visitors do not convert

Tags: surveys; feedback; ai-chat; widget; analytics; sentiment; customer-insights

Feedbackito: questions and answers

What is Feedbackito used for?: Feedbackito is a website survey and feedback widget that gathers customer responses, shows sentiment dashboards and lets you ask an AI chat what to improve. It is a good fit for running post-purchase surveys in an online store and understanding why visitors do not convert.
Is Feedbackito free?: Yes. Feedbackito has a free plan, and paid plans start at $24 per month.
Is Feedbackito open source?: No. Feedbackito is proprietary (closed-source) software and can't be self-hosted. In the Customer Support category, open-source options include Fider, Chatwoot and UVdesk.
What are some alternatives to Feedbackito?: Feedbackito competes with Canny, Featurebase and Frill.