What is FeedbackDock used for?

FeedbackDock is a feedback widget and form backend for SaaS builders: one script tag collects feedback with screenshots and submissions land in one inbox with spam protection. It is a good fit for adding a feedback button to a new SaaS app and running a waitlist form without a server.

How much does FeedbackDock cost?

Paid plans for FeedbackDock start at $9 per month, and there is no free plan. A free trial is available.

Is FeedbackDock open source?

No. FeedbackDock is proprietary (closed-source) software and can't be self-hosted. In the Customer Support category, open-source options include Fider, Chatwoot and UVdesk.

What are some alternatives to FeedbackDock?

FeedbackDock competes with Usersnap, Userback and Marker.io.

FeedbackDock: features, pricing and alternatives

About FeedbackDock

FeedbackDock is a hosted feedback and forms platform for SaaS teams that would rather not rebuild the same widget for every project. One script tag adds a feedback button to an app and works with React, Vue, Svelte or plain HTML. Users can attach a screenshot with one click, and the image is hosted for you.

Forms for waitlists, contact pages and surveys work without a backend, and every submission is stored, searchable and exportable. Rate limits, honeypots and domain checks filter spam, auto-replies go out on submit, and webhooks are signed. You can reply to users from your own email address through your SMTP settings, so there is no extra email service to wire up. Widget feedback, form submissions and popups all arrive in one dashboard inbox. The product is a paid hosted service with a 7-day free trial and the site says it can be live in under a minute. It also publishes a changelog and a page comparing alternatives.

Key features

One-line feedback widget
Screenshot capture with hosted images
Backend-free forms for waitlists and surveys
Unified inbox for feedback and submissions
Built-in spam protection
Email replies from your own address
Signed webhooks for integrations

Good fit for

Adding a feedback button to a new SaaS app
Running a waitlist form without a server

Tags: feedback; forms; widget; screenshots; saas; spam-protection; inbox

FeedbackDock: questions and answers

What is FeedbackDock used for?: FeedbackDock is a feedback widget and form backend for SaaS builders: one script tag collects feedback with screenshots and submissions land in one inbox with spam protection. It is a good fit for adding a feedback button to a new SaaS app and running a waitlist form without a server.
How much does FeedbackDock cost?: Paid plans for FeedbackDock start at $9 per month, and there is no free plan. A free trial is available.
Is FeedbackDock open source?: No. FeedbackDock is proprietary (closed-source) software and can't be self-hosted. In the Customer Support category, open-source options include Fider, Chatwoot and UVdesk.
What are some alternatives to FeedbackDock?: FeedbackDock competes with Usersnap, Userback and Marker.io.