What is BugHerd used for?

BugHerd is a visual feedback and bug tracking tool that lets clients and teammates click on a web page, leave comments and send them to a kanban board. It is a good fit for agencies collecting client feedback on sites, QA reviews of staging websites and public feedback from site visitors.

How much does BugHerd cost?

Paid plans for BugHerd start at $50 per month, and there is no free plan. A free trial is available.

Is BugHerd open source?

No. BugHerd is proprietary (closed-source) software and can't be self-hosted. In the Testing & QA category, open-source options include Appium, Robot Framework and Apache JMeter.

What are some alternatives to BugHerd?

BugHerd competes with Marker.io, Userback and Usersnap.

BugHerd: features, pricing and alternatives

About BugHerd

BugHerd is a commercial website feedback and bug tracking tool for web teams, agencies and their clients. Reviewers point at an element on a live page and add a comment, and the tool captures the technical details needed to reproduce the issue.

Feedback arrives on an integrated kanban board for managing tasks. Features include website annotations, text edit suggestions, video feedback, public feedback from site visitors, feedback on designs and deliverables, and client collaboration. AI-assisted feedback management and an MCP connector are in beta. Integrations cover project tools such as Asana, ClickUp, Monday.com and Trello, communication through Slack and MS Teams, developer tools like Jira, Linear and GitHub, and CMS platforms such as WordPress and Drupal. A free trial is offered.

Key features

Point-and-click website annotations
Automatic capture of technical bug data
Integrated kanban board
Video feedback sessions
Text edit suggestions on live pages
Integrations with Jira, Trello and Slack

Good fit for

→Agencies collecting client feedback on sites
→QA reviews of staging websites
→Public feedback from site visitors

Tags: website-feedback; bug-tracking; visual-feedback; kanban; client-collaboration; qa; proprietary

BugHerd: questions and answers

What is BugHerd used for?: BugHerd is a visual feedback and bug tracking tool that lets clients and teammates click on a web page, leave comments and send them to a kanban board. It is a good fit for agencies collecting client feedback on sites, QA reviews of staging websites and public feedback from site visitors.
How much does BugHerd cost?: Paid plans for BugHerd start at $50 per month, and there is no free plan. A free trial is available.
Is BugHerd open source?: No. BugHerd is proprietary (closed-source) software and can't be self-hosted. In the Testing & QA category, open-source options include Appium, Robot Framework and Apache JMeter.
What are some alternatives to BugHerd?: BugHerd competes with Marker.io, Userback and Usersnap.