What is FeatureBot used for?

FeatureBot is an AI feedback widget that collects user requests in a chat, groups duplicates by meaning, weights them by customer spend and can draft code for planned features. It is a good fit for collecting feature requests without long forms and deciding what to build based on customer value.

How much does FeatureBot cost?

Paid plans for FeatureBot start at $13 per month, and there is no free plan. A free trial is available.

Is FeatureBot open source?

No. FeatureBot is proprietary (closed-source) software and can't be self-hosted. In the Customer Support category, open-source options include Fider, Chatwoot and UVdesk.

What are some alternatives to FeatureBot?

FeatureBot competes with Canny, Featurebase and Frill.

FeatureBot: features, pricing and alternatives

About FeatureBot

FeatureBot adds a chat widget to a website or app with one line of code. Instead of a form, it talks with users, asks follow-up questions and records what they want, attaching context such as the page, session, errors and the user's journey. Similar requests are matched semantically and grouped, so duplicates appear as one item with several voices behind it.

The dashboard shows who said what and why rather than a plain vote count, and it weights requests by how much the requesting customers pay so teams can see which asks come from their biggest accounts. Weekly AI digests summarize trends, themes and recommended actions. Integrations include Slack alerts, Zapier, GitHub issue creation and webhooks.

A newer feature generates implementation code: when a request is marked Planned, FeatureBot writes code and pushes it to GitHub as a branch for review. The service is hosted and has a 14-day free trial with no credit card. The Starter plan is $13 a month with 1 team member, 1 workspace and 100 voices a month, with higher Growth and Scale plans.

Key features

Conversational feedback widget with AI follow-ups
Semantic matching of duplicate requests
Weighting by customer spend
Per-request context including page and errors
Weekly AI digests of themes
Slack, Zapier, GitHub and webhook integrations
AI code generation pushed to GitHub branches

Good fit for

Collecting feature requests without long forms
Deciding what to build based on customer value

Tags: feedback; feature-requests; ai; product-management; github; widget; customer-feedback

FeatureBot: questions and answers

What is FeatureBot used for?: FeatureBot is an AI feedback widget that collects user requests in a chat, groups duplicates by meaning, weights them by customer spend and can draft code for planned features. It is a good fit for collecting feature requests without long forms and deciding what to build based on customer value.
How much does FeatureBot cost?: Paid plans for FeatureBot start at $13 per month, and there is no free plan. A free trial is available.
Is FeatureBot open source?: No. FeatureBot is proprietary (closed-source) software and can't be self-hosted. In the Customer Support category, open-source options include Fider, Chatwoot and UVdesk.
What are some alternatives to FeatureBot?: FeatureBot competes with Canny, Featurebase and Frill.