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Atlassian Statuspage

SaaS

Atlassian Statuspage is a hosted status page and incident communication tool for keeping customers and teams informed during outages.

atlassian.com
Atlassian Statuspage homepage screenshot

About Atlassian Statuspage

Atlassian Statuspage is a hosted service for publishing the status of a product or service and communicating during incidents. Teams share real-time updates from investigating through resolved on a status page, which helps reduce duplicate support tickets and builds trust through transparency.

It supports public pages, private pages and pages for specific audiences. Teams choose which components of their service to display, can show the status of more than 150 third-party components such as payment, email and ecommerce providers, and manage subscribers who are notified by email, text message or in-app message. Pre-written templates and integrations with monitoring, alerting, chat and help desk tools support incident response.

Statuspage is a hosted Atlassian product with no self-hosted edition, and Atlassian offers a free way to get started. It suits support, DevOps, IT and incident response teams that want a dedicated status channel separate from their own infrastructure.

Key features

  • Public, private and audience-specific pages
  • Subscriber notifications by email and text
  • Status of third-party service components
  • Incident update templates
  • Integrations with monitoring and chat tools
  • Component-level service status display

Good fit for

  • →Communicating outages to customers
  • →Reducing support tickets during incidents
  • →Keeping internal teams informed of IT incidents
Tags
status-page
incident-communication
atlassian
uptime
incident-management
monitoring

Atlassian Statuspage: questions and answers

What is Atlassian Statuspage used for?
Atlassian Statuspage is a hosted status page and incident communication tool for keeping customers and teams informed during outages. It is a good fit for communicating outages to customers, reducing support tickets during incidents and keeping internal teams informed of IT incidents.
Is Atlassian Statuspage free?
Yes. Atlassian Statuspage has a free plan, and paid plans start at $29 per month.
Is Atlassian Statuspage open source?
No. Atlassian Statuspage is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to Atlassian Statuspage include Cachet, Lunalytics and OneUptime.
What are some alternatives to Atlassian Statuspage?
Atlassian Statuspage competes with Instatus, Statuspal and Better Stack. For open-source options, see Enlisted's ranked list of open-source Atlassian Statuspage alternatives.

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