What is Vtiger used for?

Vtiger is an all-in-one CRM suite covering sales, marketing automation, help desk and project tools, with AI features and customizable modules. It is a good fit for running sales and support in one CRM, marketing campaigns for small businesses, and quoting and inventory for service companies.

Yes. Vtiger has a free plan, and paid plans start at $12 per seat per month. A free trial is also available.

Is Vtiger open source?

No. Vtiger is proprietary (closed-source) software. Open-source alternatives to Vtiger include Twenty, Krayin CRM and SuiteCRM.

What are some alternatives to Vtiger?

Vtiger competes with Zoho CRM, HubSpot and Salesforce. For open-source options, see Enlisted's ranked list of open-source Vtiger alternatives.

Vtiger: features, pricing and alternatives

About Vtiger

Vtiger is a commercial CRM suite that covers sales, marketing and customer support in one product. It handles leads and contacts, pipelines and deals, marketing campaigns and help desk cases, so teams can run customer-facing work from a single system.

Sales features include sales funnels, playbooks, a process designer, forecasts and quotas, CPQ (configure, price and quote), documents and email templates. Marketing covers email, web forms, landing pages, SMS campaigns and short URLs, while the help desk offers cases, SLAs, a customer portal, live chat and FAQs. AI tools include Calculus AI, an agent builder, a chatbot and prompt builders, and productivity modules include projects, tasks, inventory, work orders and a mobile app.

Vtiger is sold as a subscription with a free trial and a pricing page. It publishes solution pages for sales, support and marketing teams, small businesses and startups, and industries such as IT, manufacturing, banking and financial services, real estate, pharma and legal.

Key features

Lead, contact and deal pipeline management
Marketing automation with email and SMS campaigns
Help desk with cases, SLAs and customer portal
CPQ quotes and sales forecasting
AI agent builder and chatbot
Workflows, approvals and custom modules

Good fit for

→Running sales and support in one CRM
→Marketing campaigns for small businesses
→Quoting and inventory for service companies

Tags: crm; sales-automation; marketing-automation; help-desk; cpq; ai; small-business

Vtiger: questions and answers

What is Vtiger used for?: Vtiger is an all-in-one CRM suite covering sales, marketing automation, help desk and project tools, with AI features and customizable modules. It is a good fit for running sales and support in one CRM, marketing campaigns for small businesses, and quoting and inventory for service companies.
Is Vtiger free?: Yes. Vtiger has a free plan, and paid plans start at $12 per seat per month. A free trial is also available.
Is Vtiger open source?: No. Vtiger is proprietary (closed-source) software. Open-source alternatives to Vtiger include Twenty, Krayin CRM and SuiteCRM.
What are some alternatives to Vtiger?: Vtiger competes with Zoho CRM, HubSpot and Salesforce. For open-source options, see Enlisted's ranked list of open-source Vtiger alternatives.