About SurveySensum
SurveySensum is an AI-enabled customer experience management platform. It offers NPS, CES, and CSAT survey software, along with website and in-app feedback tools, employee feedback tools, and a survey builder, distribution, and dashboard tool. The platform also includes an AI-powered market research platform, omnichannel conversational analytics, and text analytics software.
Key features
- NPS, CES, and CSAT survey software
- Website and in-app feedback tools
- Employee feedback tool
- Survey builder, distribution, and dashboard tools
- AI-powered market research platform
- Omnichannel conversational analytics and text analytics software
Good fit for
- Customer experience management
- Market research
- Employee feedback collection
SurveySensum: questions and answers
- What is SurveySensum used for?
- SurveySensum is an ISMS Certified AI-enabled customer experience management platform that provides survey tools and analytics. It is a good fit for customer experience management, market research and employee feedback collection.
- Is SurveySensum open source?
- No. SurveySensum is proprietary (closed-source) software. In the Analytics category, open-source options include PostHog, Countly and Snowplow.
- What are some alternatives to SurveySensum?
- SurveySensum competes with SurveySparrow.
Open-source alternatives to SurveySensum
See all
PostHog
Analytics
PostHog automatically diagnoses problems, fixes bugs, and generates pull requests – all wi
OSSvs Mixpanel★ 40k
Countly
Analytics
Countly is a privacy-first, AI-powered analytics and engagement platform for understanding
OSSvs Mixpanel★ 5.9k
Snowplow
Analytics
The leader in Customer Data Infrastructure
Apache-2.0vs mParticle★ 7k
Trench
Analytics
Trench — Open-Source Analytics Infrastructure. A single production-ready Docker image buil
MITvs mParticle★ 1.7k
Rakam
Analytics
📈 Collect customer event data from your apps. (Note that this project only includes the A
AGPL-3.0vs Mixpanel★ 790
Umami
Analytics
Umami is a privacy-first analytics platform. Traffic, campaigns, behavior, conversions, an
MITvs Google Analytics★ 39k
SaaS alternatives to SurveySensum
See all
SurveySparrow
Forms & Surveys
Conversational survey and feedback platform for CX and employee feedback
SaaS
Promoter.io
Analytics
Collect NPS, CSAT and CES surveys across every touchpoint, then let AI turn customer feedback into action
SaaS
Delighted
Analytics
Customer feedback software with AI capabilities for collecting, analyzing, and acting on feedback
SaaS
Wootric
Analytics
Customer experience management platform that collects feedback at key journey points using NPS, CSAT, and CES
SaaS
Feedbackly
Analytics
Customer experience platform that measures customer emotions with the Emotional Value Index
SaaS
Product Fruits
Analytics
No-code user onboarding platform with product tours, checklists and in-app help
SaaS