What is Maze used for?

Maze is a user research platform that combines participant recruitment, prototype and live website testing, surveys, interviews and AI-assisted reporting. It is a good fit for validating design concepts early, usability tests on prototypes and continuous product research.

No. Maze is proprietary (closed-source) software and can't be self-hosted. In the Testing & QA category, open-source options include Playwright, k6 and Locust.

What are some alternatives to Maze?

Maze competes with UserTesting, Lyssna and Optimal Workshop.

Maze: features, pricing and alternatives

About Maze

Maze is a commercial user research and testing platform that brings recruiting, testing and analysis together. Designers, product managers and researchers use it to validate concepts, run usability tests and collect user feedback, then turn the results into reports.

Research methods include prototype testing, live website testing, mobile testing, surveys, moderated interviews, an AI study builder and an AI moderator. Participants can be recruited from a panel or through in-product prompts. For analysis there are automated reports, video clips and Maze AI, and an MCP server is listed. The site also offers a question bank, templates and a sample size calculator, and a free trial and demo are available.

Key features

Prototype testing
Live website and mobile testing
Surveys and moderated interviews
Participant panel recruitment
AI study builder and moderator
Automated reports and video clips

Good fit for

→Validating design concepts early
→Usability tests on prototypes
→Continuous product research

Tags: user-research; usability-testing; prototype-testing; surveys; ux-research; participant-recruitment; proprietary

Maze: questions and answers

What is Maze used for?: Maze is a user research platform that combines participant recruitment, prototype and live website testing, surveys, interviews and AI-assisted reporting. It is a good fit for validating design concepts early, usability tests on prototypes and continuous product research.
Is Maze free?: Yes. Maze has a free plan.
Is Maze open source?: No. Maze is proprietary (closed-source) software and can't be self-hosted. In the Testing & QA category, open-source options include Playwright, k6 and Locust.
What are some alternatives to Maze?: Maze competes with UserTesting, Lyssna and Optimal Workshop.