What is Knowchat used for?

Knowchat is an AI chat agent for websites that answers visitor questions from your site and documents, shows product images and captures leads. It is a good fit for online stores answering product questions instantly and service businesses sending visitors to book.

How much does Knowchat cost?

Paid plans for Knowchat start at $19 per month, and there is no free plan. A free trial is available.

Is Knowchat open source?

No. Knowchat is proprietary (closed-source) software and can't be self-hosted. In the Customer Support category, open-source options include Live Helper Chat, ChatGPT-On-CS and Chatwoot.

What are some alternatives to Knowchat?

Knowchat competes with Chatbase, CustomerGPT and Chatwith.

Knowchat: features, pricing and alternatives

About Knowchat

KnowChat is an AI chat widget that you train on your website, product catalog or documents so it can answer visitor questions on its own. Its distinguishing feature is that replies can include real images and product cards with prices and an add-to-cart button, instead of only blocks of text. It uses retrieval from your own content so answers reflect your catalog and tone.

You add it by pasting a single script line into your site, and it is listed as working on Shopify, WordPress, Squarespace, Webflow, Wix, Framer and plain HTML. A catalog can come from a CSV upload or a direct Shopify connection, and the vendor lists WooCommerce and more than 20 other integrations. During a chat the agent can capture interested visitors as leads and point visitors who are ready to book toward your calendar or booking page.

KnowChat is a hosted service with a login area, free tools, a blog and an FAQ. Every account starts with a 14-day free trial of all premium features, and no credit card is needed to begin. Setup is described as taking about two minutes once your store is connected.

Key features

Replies with product images and cards
Training on your website, documents or catalog
One-line script install on any site
Shopify store and CSV catalog import
Lead capture inside the conversation
Booking and calendar handoff
Integrations with WooCommerce and 20+ platforms

Good fit for

Online stores answering product questions instantly
Service businesses sending visitors to book

Tags: chatbot; ai-agent; customer-support; lead-capture; ecommerce; shopify; website-widget; rag

Knowchat: questions and answers

What is Knowchat used for?: Knowchat is an AI chat agent for websites that answers visitor questions from your site and documents, shows product images and captures leads. It is a good fit for online stores answering product questions instantly and service businesses sending visitors to book.
How much does Knowchat cost?: Paid plans for Knowchat start at $19 per month, and there is no free plan. A free trial is available.
Is Knowchat open source?: No. Knowchat is proprietary (closed-source) software and can't be self-hosted. In the Customer Support category, open-source options include Live Helper Chat, ChatGPT-On-CS and Chatwoot.
What are some alternatives to Knowchat?: Knowchat competes with Chatbase, CustomerGPT and Chatwith.