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Feedjolt

SaaS

Flat-rate feedback boards for B2B SaaS that merge duplicate requests from many channels into one ranked list and rank by customer ARR and renewal risk.

feedjolt.com
Feedjolt homepage screenshot

About Feedjolt

Feedjolt collects feedback from Slack, email, an embeddable widget, a public portal and a REST API into one inbox, then merges duplicates by meaning, so phrases like login broken and cannot sign in become one request with the votes combined. A confidence threshold set by you decides when merging happens automatically and when it waits for review.

Prioritization goes beyond votes: a daily Next Steps view ranks requests by the ARR behind them, renewal risk, blocked deals and votes, so the loudest request is not automatically the top one. Requests can create Linear issues, shipping an item notifies every voter, and a changelog is generated as work ships. The public portal supports your own domain and branding, magic link or Google sign-in for voters, a self-updating roadmap and EU or US data residency per workspace.

Integrations include Slack, Linear, GitHub, email, webhooks, the REST API and MCP, with Intercom and Jira listed as coming soon. Pricing is flat per workspace instead of per seat, and a 14-day trial needs no credit card.

Key features

  • Intake from Slack, email, widget, portal and API
  • Semantic duplicate merging with a confidence threshold
  • Ranking by ARR, renewal risk and blocked deals
  • Linear issue creation
  • Automatic voter notification and changelog
  • Custom domain and branding on the portal
  • EU or US data residency

Good fit for

  • Consolidating feature requests from many channels
  • Prioritizing a roadmap by customer value
Tags
feedback
roadmap
b2b
saas
feature-requests
linear
changelog

Feedjolt: questions and answers

What is Feedjolt used for?
Feedjolt: Flat-rate feedback boards for B2B SaaS that merge duplicate requests from many channels into one ranked list and rank by customer ARR and renewal risk. It is a good fit for consolidating feature requests from many channels and prioritizing a roadmap by customer value.
How much does Feedjolt cost?
Paid plans for Feedjolt start at $9 per month, and there is no free plan. A free trial is available.
Is Feedjolt open source?
No. Feedjolt is proprietary (closed-source) software and can't be self-hosted. In the Customer Support category, open-source options include Fider, Chatwoot and UVdesk.
What are some alternatives to Feedjolt?
Feedjolt competes with Canny, Featurebase and Frill.

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