What is Amazon Kendra used for?

Amazon Kendra is an AWS enterprise search service that indexes company documents and answers natural-language questions over them. It is a good fit for employee search across internal knowledge and self-service answers for customer support.

How much does Amazon Kendra cost?

Amazon Kendra is a paid product with no free plan. A free trial is available. Charged per index hour: GenAI Enterprise $0.32, Basic Enterprise $1.40 and Basic Developer $1.125, plus extra storage, query and connector charges. New users get 750 free hours in the first 30 days.

Is Amazon Kendra open source?

No. Amazon Kendra is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to Amazon Kendra include Swirl, Xyne and Fess.

What are some alternatives to Amazon Kendra?

Amazon Kendra competes with Azure AI Search, Coveo and Glean. For open-source options, see Enlisted's ranked list of open-source Amazon Kendra alternatives.

Amazon Kendra: features, pricing and alternatives

About Amazon Kendra

Amazon Kendra is an AWS enterprise search service. It indexes content from many company repositories and lets employees or customers ask questions in natural language, returning answers and relevant documents rather than only a list of keyword matches.

AWS positions it as intelligent enterprise search meant to raise employee productivity and customer satisfaction. Kendra is a proprietary AWS service with no self-hosted edition, and it is typically considered by organizations that already use AWS and need managed search over internal knowledge. AWS documents connectors, tiers and pricing.

Key features

Natural-language question answering
Indexing of company document repositories
Relevant document ranking
Managed service on AWS

Good fit for

→Employee search across internal knowledge
→Self-service answers for customer support

Tags: enterprise-search; aws; question-answering; ai-search; document-search; managed-service

Amazon Kendra: questions and answers

What is Amazon Kendra used for?: Amazon Kendra is an AWS enterprise search service that indexes company documents and answers natural-language questions over them. It is a good fit for employee search across internal knowledge and self-service answers for customer support.
How much does Amazon Kendra cost?: Amazon Kendra is a paid product with no free plan. A free trial is available. Charged per index hour: GenAI Enterprise $0.32, Basic Enterprise $1.40 and Basic Developer $1.125, plus extra storage, query and connector charges. New users get 750 free hours in the first 30 days.
Is Amazon Kendra open source?: No. Amazon Kendra is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to Amazon Kendra include Swirl, Xyne and Fess.
What are some alternatives to Amazon Kendra?: Amazon Kendra competes with Azure AI Search, Coveo and Glean. For open-source options, see Enlisted's ranked list of open-source Amazon Kendra alternatives.