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Coveo

SaaS

AI search and relevance platform used to power search and recommendations for commerce, customer service and workplace sites.

coveo.com
Coveo homepage screenshot

About Coveo

Coveo is a commercial AI search and relevance platform. Organizations use it to power search, recommendations and generative answers on ecommerce sites, customer service portals and internal workplace systems, using behavior and content signals to improve what each user sees.

Coveo is a proprietary, vendor-hosted service with no self-hosted edition. Specific modules, connectors and plans are described by the vendor on its own site, and it suits enterprises that need relevance tuning across several sources of content and a mix of customer-facing and employee-facing search experiences.

Key features

  • AI-driven search relevance
  • Search for commerce, service and workplace
  • Recommendations based on behavior
  • Connectors to enterprise content sources

Good fit for

  • →Improving product search on an online store
  • →Surfacing answers in a support portal
Tags
search
ai-search
relevance
ecommerce
enterprise-search
recommendations
saas

Coveo: questions and answers

What is Coveo used for?
Coveo is an AI search and relevance platform used to power search and recommendations for commerce, customer service and workplace sites. It is a good fit for improving product search on an online store and surfacing answers in a support portal.
How much does Coveo cost?
Coveo doesn't publish fixed prices; pricing is quoted on request.
Is Coveo open source?
No. Coveo is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to Coveo include Swirl, Trieve and Fess.
What are some alternatives to Coveo?
Coveo competes with Algolia, Bloomreach and Lucidworks. For open-source options, see Enlisted's ranked list of open-source Coveo alternatives.

Open-source alternatives to Coveo

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SaaS alternatives to Coveo

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