What is Airship used for?

Airship is a customer experience platform focused on mobile, orchestrating push, in-app, SMS, email and wallet messages with journeys, testing and analytics. It is a good fit for onboarding new app users, re-engaging lapsed customers and reducing churn with timely messages.

How much does Airship cost?

Airship is a paid product with no free plan.

Is Airship open source?

No. Airship is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to Airship include Laudspeaker, Mautic and Dittofeed.

What are some alternatives to Airship?

Airship competes with OneSignal, Braze and Iterable. For open-source options, see Enlisted's ranked list of open-source Airship alternatives.

Airship: features, pricing and alternatives

About Airship

Airship is a commercial platform for engaging customers through mobile apps and other channels. Marketing and product teams use it to send push notifications, in-app messages, SMS, RCS, MMS and email, and to issue mobile wallet passes, all coordinated as journeys that guide customers toward a conversion.

Alongside messaging, the platform covers customer data management, surveys, forms and preference centers, experimentation and performance analytics, real-time data streams and integrations. Airship also describes no-code tools for building experiences without developers, AI agents that suggest ongoing improvements, and app store optimization and onboarding features for acquiring new customers.

Airship is a hosted software-as-a-service product with no self-hosted edition. Its listed use cases include acquisition, onboarding, upsell and cross-sell, retargeting, churn prevention and win-back campaigns, aimed at brands in industries such as retail and media and entertainment.

Key features

Push notifications and in-app messages
SMS, RCS, MMS and email channels
Mobile wallet passes
Cross-channel customer journey orchestration
No-code tools for building experiences
Surveys, forms and preference centers
Experimentation and performance analytics
Real-time data streams and integrations

Good fit for

→Onboarding new app users
→Re-engaging lapsed customers
→Reducing churn with timely messages

Tags: mobile-engagement; push-notifications; customer-engagement; marketing-automation; in-app-messaging; mobile-wallet; sms

Airship: questions and answers

What is Airship used for?: Airship is a customer experience platform focused on mobile, orchestrating push, in-app, SMS, email and wallet messages with journeys, testing and analytics. It is a good fit for onboarding new app users, re-engaging lapsed customers and reducing churn with timely messages.
How much does Airship cost?: Airship is a paid product with no free plan.
Is Airship open source?: No. Airship is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to Airship include Laudspeaker, Mautic and Dittofeed.
What are some alternatives to Airship?: Airship competes with OneSignal, Braze and Iterable. For open-source options, see Enlisted's ranked list of open-source Airship alternatives.