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YouTrack

SaaS

YouTrack is JetBrains' issue tracker and project management tool, offering agile boards, configurable workflows and its own query language, in the cloud or on your server.

jetbrains.com
YouTrack homepage screenshot

About YouTrack

YouTrack is a commercial issue tracking and project management product from JetBrains. The vendor says teams can follow tasks, run projects, keep a knowledge base, support customers and collaborate in one place, and that it is designed for every member of a team rather than only developers.

It is known for agile boards, customizable workflows and a search query language for finding and filtering issues. YouTrack can run in the vendor's cloud or on your own server, which gives teams with data residency or security requirements a self-hosted option.

The vendor offers YouTrack free for teams of up to 10 users, with paid plans beyond that listed on its pricing page. It suits software teams, particularly those already using JetBrains tools, as well as other departments that need configurable issue and project tracking.

Key features

  • Agile boards for sprint planning
  • Customizable issue workflows
  • Search query language for issues
  • Built-in knowledge base
  • Customer support ticket handling
  • Cloud or self-hosted deployment

Good fit for

  • →Software teams tracking bugs and tasks
  • →Teams needing a self-hosted tracker
  • →Support teams handling customer issues
Tags
issue-tracking
project-management
agile
jetbrains
self-hosted
knowledge-base
workflows

YouTrack: questions and answers

What is YouTrack used for?
YouTrack is JetBrains' issue tracker and project management tool, offering agile boards, configurable workflows and its own query language, in the cloud or on your server. It is a good fit for software teams tracking bugs and tasks, teams needing a self-hosted tracker, and support teams handling customer issues.
Is YouTrack free?
Yes. YouTrack has a free plan. Free for teams of up to 10 users; available in the vendor's cloud or on your own server, with paid plans beyond that.
Is YouTrack open source?
No. YouTrack is proprietary (closed-source) software. Open-source alternatives to YouTrack include Plane, OpenProject and ZenTao.
Can I self-host YouTrack?
Yes. Although YouTrack is closed source, it can be self-hosted on your own servers, and the vendor also offers a hosted version.
What are some alternatives to YouTrack?
YouTrack competes with Jira, Linear and Shortcut. For open-source options, see Enlisted's ranked list of open-source YouTrack alternatives.

Open-source alternatives to YouTrack

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