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Yelp

SaaS

Yelp is a platform for finding local businesses through customer reviews and ratings, with advertising tools for the businesses listed.

About Yelp

Yelp is a local discovery platform where people read and write reviews of nearby businesses such as restaurants, shops and service providers. Ratings, photos and written feedback from customers help others decide where to go or whom to hire.

Businesses can claim their listing, respond to reviews and buy advertising to appear in front of local searchers, which is why it also sits in the marketing category. Yelp is a hosted website and app. Its site blocked automated access when this entry was written, so this description stays at a general level.

Key features

  • Customer reviews and star ratings
  • Local business search by category and location
  • Photos and business details
  • Business owner pages with review responses
  • Advertising for local businesses

Good fit for

  • โ†’Finding restaurants and local services nearby
  • โ†’Local businesses managing their online reputation
Tags
local-business
reviews
reputation-management
local-seo
advertising
consumer-app

Yelp: questions and answers

What is Yelp used for?
Yelp is a platform for finding local businesses through customer reviews and ratings, with advertising tools for the businesses listed. It is a good fit for finding restaurants and local services nearby, and local businesses managing their online reputation.
Is Yelp free?
Yes. Yelp has a free plan.
Is Yelp open source?
No. Yelp is proprietary (closed-source) software and can't be self-hosted. In the Maps & Navigation category, open-source options include Organic Maps, Dawarich and OsmAnd.
What are some alternatives to Yelp?
Yelp competes with Google Maps, Foursquare and Trustpilot.

Open-source alternatives to Yelp

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SaaS alternatives to Yelp

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