What is User Interviews used for?

User Interviews is a research recruiting platform that lets teams find participants from its panel or manage their own, with scheduling and incentives. It is a good fit for research ops teams managing participant pools, designers recruiting for usability tests and agencies running studies for clients.

How much does User Interviews cost?

User Interviews is a paid product with no free plan. Recruiting is priced per completed session: $49 on pay as you go ($98 for B2B), $41 on the Essential annual plan; Custom and the Research Hub plans are quoted through a demo.

Is User Interviews open source?

No. User Interviews is proprietary (closed-source) software and can't be self-hosted. In the Testing & QA category, open-source options include Playwright, k6 and Locust.

What are some alternatives to User Interviews?

User Interviews competes with Respondent, Great Question and Prolific.

User Interviews: features, pricing and alternatives

About User Interviews

User Interviews is a hosted platform for recruiting and managing participants in user research. Teams can source people from the vendor's panel of vetted consumers and professionals, or load their own contacts into a participant database, for any kind of UX research.

Product features include screener surveys, audience targeting, quotas, scheduling, collaboration, incentive payments, opt-in forms, reports and an AI assistant. Separate offerings cover recruiting from the panel and a research hub for running your own panel, plus integrations, APIs and an MCP connection so the service can be used inside AI tools. Use cases listed include moderated research, usability tests, surveys, accessibility research and AI model training.

User Interviews is a commercial service, with a free sign-up and pricing on its pricing page. It suits research operations teams, user researchers, product and design groups and agencies that run frequent studies.

Key features

Recruiting from a vetted participant panel
Screener surveys and audience targeting
Automated scheduling and reminders
Participant incentives handling
Research hub for your own panel
Integrations, APIs and MCP connection

Good fit for

→Research ops teams managing participant pools
→Designers recruiting for usability tests
→Agencies running studies for clients

Tags: user-research; participant-recruitment; ux-research; scheduling; panel; research-ops; saas

User Interviews: questions and answers

What is User Interviews used for?: User Interviews is a research recruiting platform that lets teams find participants from its panel or manage their own, with scheduling and incentives. It is a good fit for research ops teams managing participant pools, designers recruiting for usability tests and agencies running studies for clients.
How much does User Interviews cost?: User Interviews is a paid product with no free plan. Recruiting is priced per completed session: $49 on pay as you go ($98 for B2B), $41 on the Essential annual plan; Custom and the Research Hub plans are quoted through a demo.
Is User Interviews open source?: No. User Interviews is proprietary (closed-source) software and can't be self-hosted. In the Testing & QA category, open-source options include Playwright, k6 and Locust.
What are some alternatives to User Interviews?: User Interviews competes with Respondent, Great Question and Prolific.