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TalkbackAi

SaaS

A Chrome extension and web app that writes customized AI replies to customer reviews on Google, Yelp, TripAdvisor and other platforms.

talkbackai.com
TalkbackAi homepage screenshot

About TalkbackAi

TalkbackAI helps businesses answer online reviews consistently. Users define a brand voice using real examples and custom instructions on how specific cases should be handled, such as whether to use emojis or formal language, and the AI generates several tailored replies per review with one click. It works as a Chrome extension on the review sites themselves and through an online version, and covers Google, Yelp, TripAdvisor, Booking.com, Etsy and other major platforms.

A dashboard offers analytics on response performance and sentiment trends. Pricing uses credit packs with no monthly fees: a free Basic pack of 10 response credits, Silver at $19 for 150 credits and Gold at $39 for 350 credits, shown as discounted from $35 and $59, and credits can be used any time. The site says it supports multiple languages.

Key features

  • Brand voice setup from examples and rules
  • Several AI replies generated per review
  • Chrome extension and web version
  • Support for Google, Yelp, TripAdvisor and more
  • Analytics on response performance and sentiment
  • Credit packs with no monthly fee

Good fit for

  • Replying to many Google reviews quickly
  • Keeping a consistent tone across review sites
  • Tracking sentiment trends in feedback
Tags
review-management
ai-replies
reputation
chrome-extension
google-reviews
customer-feedback
credits
saas

TalkbackAi: questions and answers

What is TalkbackAi used for?
TalkbackAi is a Chrome extension and web app that writes customized AI replies to customer reviews on Google, Yelp, TripAdvisor and other platforms. It is a good fit for replying to many Google reviews quickly, keeping a consistent tone across review sites and tracking sentiment trends in feedback.
Is TalkbackAi free?
Yes. TalkbackAi has a free plan. Credit packs, no monthly fees: free 10 credits, Silver $19 for 150 credits and Gold $39 for 350 credits.
Is TalkbackAi open source?
No. TalkbackAi is proprietary (closed-source) software and can't be self-hosted. In the Marketing & SEO category, open-source options include Dub, OpenSEO and YOURLS.
What are some alternatives to TalkbackAi?
TalkbackAi competes with Birdeye, Podium and Reputation.

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