About TalkbackAi
TalkbackAI helps businesses answer online reviews consistently. Users define a brand voice using real examples and custom instructions on how specific cases should be handled, such as whether to use emojis or formal language, and the AI generates several tailored replies per review with one click. It works as a Chrome extension on the review sites themselves and through an online version, and covers Google, Yelp, TripAdvisor, Booking.com, Etsy and other major platforms.
A dashboard offers analytics on response performance and sentiment trends. Pricing uses credit packs with no monthly fees: a free Basic pack of 10 response credits, Silver at $19 for 150 credits and Gold at $39 for 350 credits, shown as discounted from $35 and $59, and credits can be used any time. The site says it supports multiple languages.
Key features
- Brand voice setup from examples and rules
- Several AI replies generated per review
- Chrome extension and web version
- Support for Google, Yelp, TripAdvisor and more
- Analytics on response performance and sentiment
- Credit packs with no monthly fee
Good fit for
- Replying to many Google reviews quickly
- Keeping a consistent tone across review sites
- Tracking sentiment trends in feedback
TalkbackAi: questions and answers
- What is TalkbackAi used for?
- TalkbackAi is a Chrome extension and web app that writes customized AI replies to customer reviews on Google, Yelp, TripAdvisor and other platforms. It is a good fit for replying to many Google reviews quickly, keeping a consistent tone across review sites and tracking sentiment trends in feedback.
- Is TalkbackAi free?
- Yes. TalkbackAi has a free plan. Credit packs, no monthly fees: free 10 credits, Silver $19 for 150 credits and Gold $39 for 350 credits.
- Is TalkbackAi open source?
- No. TalkbackAi is proprietary (closed-source) software and can't be self-hosted. In the Marketing & SEO category, open-source options include Dub, OpenSEO and YOURLS.
- What are some alternatives to TalkbackAi?
- TalkbackAi competes with Birdeye, Podium and Reputation.
Open-source alternatives to TalkbackAi
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Dub
Marketing & SEO
The modern link attribution platform. Loved by world-class marketing teams like Framer, Pe
OSSvs Bitlyβ 25k
OpenSEO
Marketing & SEO
OpenSEO is the open source alternative to Ahrefs and Semrush. Keyword research, backlinks,
MITvs Semrushβ 22k
YOURLS
Marketing & SEO
π The π₯π¦ π§π’π€π΅π° standard, self hosted, powerful and customizable, URL shortener in
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Sink
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β‘ A Simple, Speedy, Secure, and Serverless Link Shortener with Analytics, Running Entirely
AGPL-3.0vs Short.ioβ 7.2k
Shlink
Marketing & SEO
The definitive self-hosted URL shortener
MITvs Bitlyβ 5.3k
Kutt
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Free Modern URL Shortener.
MITvs Bitlyβ 11k
SaaS alternatives to TalkbackAi
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Birdeye
Marketing & SEO
Reputation management and review collection platform for local businesses
SaaS
Podium
Marketing & SEO
Messaging and reputation management platform for local businesses
SaaS
Reputation
Marketing & SEO
Online reputation management and customer experience platform
SaaS
Fidbo
Marketing & SEO
SaaS for clinics that texts patients an invitation to review the clinic on Google, with a tracking dashboard
SaaS
halo.reviews
Marketing & SEO
Connects Google, Yelp and Trustpilot reviews in one inbox and drafts replies in your brand voice
SaaS
MyFrank
Marketing & SEO
Collect and manage Google reviews by attributing each review to an employee through QR codes
SaaS

