Salesforce Commerce Cloud

Salesforce Commerce Cloud is the commerce product in the Salesforce portfolio, built for large brands that sell both to consumers and to other businesses. It provides the storefront and order capabilities of an ecommerce platform inside the same vendor ecosystem that supplies CRM, marketing, service and data products.

Salesforce positions the product around AI-powered commerce that works across channels, with automation intended to speed up delivery of revenue goals. Because it sits alongside the company's sales, service, marketing, analytics and data offerings, retailers can connect shopper activity with customer records already held in those systems.

Commerce Cloud is a commercial, hosted enterprise product sold by Salesforce, which publishes industry pages for retail, consumer goods, manufacturing, financial services and other sectors. Pricing information is published on Salesforce's website.