What is Okendo used for?

Okendo is a customer marketing platform for Shopify merchants that bundles product reviews, loyalty, referrals, quizzes and surveys in one product. It is a good fit for Shopify brands launching loyalty programs, collecting reviews for product pages and turning customers into referrers.

How much does Okendo cost?

Okendo is a paid product with no free plan.

Is Okendo open source?

No. Okendo is proprietary (closed-source) software and can't be self-hosted. In the E-commerce category, open-source options include Svelte Commerce, Enterprise Commerce and Paymenter.

What are some alternatives to Okendo?

Okendo competes with Yotpo, Judge.me and Smile.io.

Okendo: features, pricing and alternatives

About Okendo

Okendo is a commercial customer marketing platform built mainly for Shopify merchants. It gathers several tools that influence repeat purchases into one product: customer reviews for social proof, points-and-rewards loyalty programs, referral programs, product-matching quizzes and customer surveys.

Reviews are aimed at building trust and conversion on product pages, while loyalty and referrals aim to raise customer lifetime value and turn buyers into advocates. Quizzes help match shoppers to products, and surveys collect insight into the customer experience. The vendor also provides a developer hub with API documentation, a help center for installation, webinars and a loyalty hub with launch guidance.

Okendo is a hosted service sold through demos, with a pricing page and a trust center for security information. It suits ecommerce brands that want reviews and loyalty from one vendor rather than running separate apps for each.

Key features

Product reviews with social proof display
Points and rewards loyalty programs
Customer referral programs
Product-matching quizzes for shoppers
Customer experience surveys
Developer hub with API documentation

Good fit for

→Shopify brands launching loyalty programs
→Collecting reviews for product pages
→Turning customers into referrers

Tags: reviews; loyalty; referrals; shopify; customer-marketing; ecommerce; saas

Okendo: questions and answers

What is Okendo used for?: Okendo is a customer marketing platform for Shopify merchants that bundles product reviews, loyalty, referrals, quizzes and surveys in one product. It is a good fit for Shopify brands launching loyalty programs, collecting reviews for product pages and turning customers into referrers.
How much does Okendo cost?: Okendo is a paid product with no free plan.
Is Okendo open source?: No. Okendo is proprietary (closed-source) software and can't be self-hosted. In the E-commerce category, open-source options include Svelte Commerce, Enterprise Commerce and Paymenter.
What are some alternatives to Okendo?: Okendo competes with Yotpo, Judge.me and Smile.io.