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Bazaarvoice

SaaS

Bazaarvoice is a platform for ratings, reviews and user-generated content that retailers and brands use to build shopper trust and drive conversions.

bazaarvoice.com
Bazaarvoice homepage screenshot

About Bazaarvoice

Bazaarvoice is a commercial platform that helps retailers and brands collect and display customer-generated content. Its core products are ratings and reviews, visual content such as customer photos and videos, and questions and answers shown on a brand's site or across a retail network.

The product line is organized in stages. Source tools cover product sampling, creator marketing and always-on content from the Influenster community. Display tools cover ratings and reviews, social commerce and Q and A. Amplify tools include syndication to distribute reviews wherever products are sold, insights and reports, and an AI visibility feature that structures content for AI-powered search. A recent syndication partnership with Google is highlighted.

Bazaarvoice is a hosted enterprise service for e-commerce and retail with no self-hosted option. The site has pages for solutions, services and individual industries, a value calculator and a resources hub, and a pricing page exists on the vendor's site.

Key features

  • Ratings and reviews collection
  • Photo and video customer content
  • Review syndication across retailers
  • Questions and answers on product pages
  • Product sampling and creator programs
  • Insights and sentiment reports
  • Social commerce shoppable content

Good fit for

  • →Brands syndicating reviews to retail partners
  • →Retailers adding reviews to product pages
  • →Consumer brands running sampling campaigns for reviews
Tags
ratings-and-reviews
user-generated-content
ecommerce
review-syndication
social-commerce
shopper-trust
saas

Bazaarvoice: questions and answers

What is Bazaarvoice used for?
Bazaarvoice is a platform for ratings, reviews and user-generated content that retailers and brands use to build shopper trust and drive conversions. It is a good fit for brands syndicating reviews to retail partners, retailers adding reviews to product pages and consumer brands running sampling campaigns for reviews.
How much does Bazaarvoice cost?
Bazaarvoice doesn't publish fixed prices; pricing is quoted on request.
Is Bazaarvoice open source?
No. Bazaarvoice is proprietary (closed-source) software and can't be self-hosted. In the Marketing & SEO category, open-source options include Dub, OpenSEO and YOURLS.
What are some alternatives to Bazaarvoice?
Bazaarvoice competes with Yotpo, Trustpilot and Okendo.

Open-source alternatives to Bazaarvoice

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SaaS alternatives to Bazaarvoice

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