What is Condens used for?

Condens is a UX research repository and AI analysis platform that centralizes customer knowledge and surfaces evidence-backed insights. It is a good fit for for enterprises and for product managers.

Is Condens open source?

No. Condens is proprietary (closed-source) software. In the Analytics category, open-source options include Umami, Plausible and Matomo.

What are some alternatives to Condens?

Condens competes with Dovetail.

Condens: features, pricing and alternatives

About Condens

Condens brings all customer knowledge into one organized, searchable, and scalable repository. It transcribes recordings, notes, and feedback, and uses AI to speed up analysis and anonymize sensitive data. The platform is designed for teams that want research done right, with flexibility to fit any workflow and safeguards to keep data accurate and private.

Key features

Transcription of recordings, notes, and feedback
AI-powered analysis to spot patterns and connect dots
PII anonymization and redaction
Granular access controls and automated data retention
Search across all research in seconds
Integrations with other tools

Good fit for

For enterprises
For product managers

Tags: ux research; customer insights; ai analysis; research repository; data privacy

Condens: questions and answers

What is Condens used for?: Condens is a UX research repository and AI analysis platform that centralizes customer knowledge and surfaces evidence-backed insights. It is a good fit for for enterprises and for product managers.
Is Condens open source?: No. Condens is proprietary (closed-source) software. In the Analytics category, open-source options include Umami, Plausible and Matomo.
What are some alternatives to Condens?: Condens competes with Dovetail.