What is Truffle used for?

Truffle is an AI assistant for Slack and Microsoft Teams that answers product questions in plain English by reading your code, docs, APIs and tools and showing the source. It is a good fit for support agents checking how a feature behaves and product teams verifying current behavior before promising it.

Yes. Truffle has a free plan, and paid plans start at $49 per month.

Is Truffle open source?

No. Truffle is proprietary (closed-source) software and can't be self-hosted. In the AI Tools category, open-source options include LobeHub, GAIA and Agno Scout.

What are some alternatives to Truffle?

Truffle competes with Glean, Guru and Moveworks.

Truffle: features, pricing and alternatives

About Truffle

Truffle answers questions about how a product actually works, so support, product and customer-facing teams do not have to ask engineers. You ask in Slack or Microsoft Teams, and it searches your connected code, documentation, APIs and tools, explains the answer in plain English and points to where it came from, such as a source file or an API spec. If it cannot find an answer, it says so.

Typical questions include why a customer's payout is pending, whether customers can cancel a subscription themselves, what happens when a payment fails and whether refunds are supported. Teams named as users are support, product, customer success and operations. You can start with one source and add more later, and the connection list includes GitHub, GitLab, Linear, Notion, Sentry, Jira and Confluence, Asana, Stripe, GitBook, Intercom, HubSpot, Vercel, Cloudflare and Webflow, with MCP also mentioned.

It is a hosted service that is free for one person with no credit card and no Slack required, and the pricing section covers team plans. The homepage says answers draw on the information your company has connected, and the site has an MCP page and an FAQ.

Key features

Answers questions in Slack or Microsoft Teams
Reads code, docs, APIs and connected tools
Shows the source behind each answer
Connectors for GitHub, Jira, Notion and Stripe
Starts with a single connected source
Says when it cannot find an answer

Good fit for

Support agents checking how a feature behaves
Product teams verifying current behavior before promising it

Tags: slack; teams; ai-assistant; knowledge-base; support; code-search; mcp; internal-tools

Truffle: questions and answers

What is Truffle used for?: Truffle is an AI assistant for Slack and Microsoft Teams that answers product questions in plain English by reading your code, docs, APIs and tools and showing the source. It is a good fit for support agents checking how a feature behaves and product teams verifying current behavior before promising it.
Is Truffle free?: Yes. Truffle has a free plan, and paid plans start at $49 per month.
Is Truffle open source?: No. Truffle is proprietary (closed-source) software and can't be self-hosted. In the AI Tools category, open-source options include LobeHub, GAIA and Agno Scout.
What are some alternatives to Truffle?: Truffle competes with Glean, Guru and Moveworks.