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FireHydrant

SaaS

Incident management platform with alerting, on-call scheduling, automated runbooks, retrospectives and a service catalog.

Competes with

firehydrant.com
FireHydrant homepage screenshot

About FireHydrant

FireHydrant is a commercial incident management platform that covers the lifecycle of an outage. It aims to give engineering teams one product for preparing for incidents, responding to them and learning from them afterwards, including smart alerting, on-call scheduling and AI-assisted workflows.

The platform is organized around plan, respond and improve stages. Planning features include automated runbooks that codify best practices, on-call and alerting, and a service catalog showing ownership and dependencies. Response features streamline collaboration during an incident, and post-incident retrospectives help teams improve. A Signals Migrator tool is offered for moving PagerDuty or Opsgenie configuration across. FireHydrant is proprietary and vendor-hosted, with a free start, demo requests, documentation, an API reference and a pricing page.

Key features

  • Automated runbooks for incident response
  • On-call scheduling and alerting
  • Service catalog of owners and dependencies
  • Retrospectives after each incident
  • AI-assisted incident workflows
  • Migration tool for PagerDuty and Opsgenie setups

Good fit for

  • →Standardizing incident response across teams
  • →Moving on-call off PagerDuty or Opsgenie
Tags
incident-management
on-call
runbooks
retrospectives
service-catalog
alerting
sre

FireHydrant: questions and answers

What is FireHydrant used for?
FireHydrant is an incident management platform with alerting, on-call scheduling, automated runbooks, retrospectives and a service catalog. It is a good fit for standardizing incident response across teams and moving on-call off PagerDuty or Opsgenie.
Is FireHydrant free?
Yes. FireHydrant has a free plan, and paid plans start at $25 per seat per month. A free trial is also available.
Is FireHydrant open source?
No. FireHydrant is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to FireHydrant include Keep, OneUptime and LinkedIn Oncall.
What are some alternatives to FireHydrant?
FireHydrant competes with incident.io and Rootly. For open-source options, see Enlisted's ranked list of open-source FireHydrant alternatives.

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