What is FACT-Finder used for?

FACT-Finder is an e-commerce product discovery platform offering AI-assisted search, navigation, personalization, recommendations and merchandising for online shops. It is a good fit for improving on-site search for an online shop, promoting seasonal stock in category rankings and suggesting accessories at product pages.

How much does FACT-Finder cost?

FACT-Finder doesn't publish fixed prices; pricing is quoted on request.

Is FACT-Finder open source?

No. FACT-Finder is proprietary (closed-source) software. Open-source alternatives to FACT-Finder include Marqo, ElasticSuite and Elasticsearch.

What are some alternatives to FACT-Finder?

FACT-Finder competes with Klevu, Bloomreach and Constructor. For open-source options, see Enlisted's ranked list of open-source FACT-Finder alternatives.

FACT-Finder: features, pricing and alternatives

About FACT-Finder

FactFinder is a commercial product discovery platform for eCommerce teams. Its goal is to help shoppers find what they want so more visits turn into purchases, and it pairs the software with in-house specialists who work on projects alongside the retailer. The site is available in English and German.

The platform is organized into four areas. Search and navigation handle product codes, descriptions and typos, with category navigation, filters and guided questions. Personalization adapts results based on what shoppers browse, click and buy. Recommendations suggest accessories, alternatives and frequently bought-together items. Merchandising gives teams a cockpit for adjusting rankings in search and categories, pinning products and building campaigns while AI keeps learning from shopper behavior.

A service called the Discovery Practice brings FactFinder specialists into customer projects to configure the platform around a catalog. Visitors can request an audit or contact the company, and the product is delivered as a hosted service for online retailers and brands.

Key features

Typo-tolerant product search
Category navigation with filters
Guided questions for narrowing choices
Personalization based on shopper behavior
Product recommendations and cross-selling
Merchandising cockpit with product pinning

Good fit for

→Improving on-site search for an online shop
→Promoting seasonal stock in category rankings
→Suggesting accessories at product pages

Tags: ecommerce-search; product-discovery; recommendations; merchandising; personalization; site-search; saas

FACT-Finder: questions and answers

What is FACT-Finder used for?: FACT-Finder is an e-commerce product discovery platform offering AI-assisted search, navigation, personalization, recommendations and merchandising for online shops. It is a good fit for improving on-site search for an online shop, promoting seasonal stock in category rankings and suggesting accessories at product pages.
How much does FACT-Finder cost?: FACT-Finder doesn't publish fixed prices; pricing is quoted on request.
Is FACT-Finder open source?: No. FACT-Finder is proprietary (closed-source) software. Open-source alternatives to FACT-Finder include Marqo, ElasticSuite and Elasticsearch.
What are some alternatives to FACT-Finder?: FACT-Finder competes with Klevu, Bloomreach and Constructor. For open-source options, see Enlisted's ranked list of open-source FACT-Finder alternatives.