What is Sinch used for?

Sinch offers messaging, voice, email and verification APIs plus customer communication applications, for businesses that reach customers across many channels. It is a good fit for customer update and alert messaging, identity verification during onboarding, and marketing campaigns across several channels.

Is Sinch open source?

No. Sinch is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to Sinch include Fonoster.

What are some alternatives to Sinch?

Sinch competes with Twilio, Vonage API and Bird. For open-source options, see Enlisted's ranked list of open-source Sinch alternatives.

Sinch: features, pricing and alternatives

About Sinch

Sinch is a commercial communications platform that exposes channels such as SMS, RCS, MMS, WhatsApp, email and voice through developer APIs. Businesses use it to send customer updates, run marketing campaigns, verify identities and handle conversations without managing carrier relationships directly.

Besides raw APIs, the vendor lists packaged applications, including a messaging platform, an email platform, a chatbot builder and a contact center product, as well as numbers and SIP trunking services for telephony. It also describes AI, security and compliance capabilities across the portfolio. Sinch is delivered as a hosted service, and it suits both developer teams and non-technical marketing or support teams.

Key features

Messaging APIs across SMS, MMS, RCS and WhatsApp
Voice APIs and SIP trunking
Email API and platform
Verification APIs for sign-up and login
Phone number provisioning
Chatbot builder and contact center tools

Good fit for

→Customer update and alert messaging
→Identity verification during onboarding
→Marketing campaigns across several channels

Tags: sms; voice; email; verification; whatsapp; communications-api; messaging

Sinch: questions and answers

What is Sinch used for?: Sinch offers messaging, voice, email and verification APIs plus customer communication applications, for businesses that reach customers across many channels. It is a good fit for customer update and alert messaging, identity verification during onboarding, and marketing campaigns across several channels.
Is Sinch open source?: No. Sinch is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to Sinch include Fonoster.
What are some alternatives to Sinch?: Sinch competes with Twilio, Vonage API and Bird. For open-source options, see Enlisted's ranked list of open-source Sinch alternatives.