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Hudu

SaaS

Hudu is a commercial IT documentation and password management platform for managed service providers, with SOPs, assets, IPAM and client sharing.

hudu.com
Hudu homepage screenshot

About Hudu

Hudu is a commercial IT documentation and password management platform for managed service providers and IT teams. The vendor describes it as a modern ops platform for IT documentation, SOPs, runbooks and team workflows, with knowledge, passwords, assets and infrastructure kept connected in one secure place.

Capabilities listed on its site are structured documentation, asset tracking with structured forms, a password manager that stores, shares and audits credentials with access controls, a searchable knowledge base, checklists that turn recurring processes into trackable workflows, IPAM for networks, subnets and IP usage, integrations, and client sharing that gives clients limited access without exposing internal systems. AI features help capture processes as people work.

Hudu has a 14-day free trial with no credit card needed, demos and a pricing page. It is also known to offer a self-hosted deployment alongside its cloud service, which the pages reviewed did not describe in detail.

Key features

  • Structured IT documentation
  • Asset tracking with structured forms
  • Password storage with access controls and auditing
  • Searchable knowledge base
  • Checklists for recurring processes
  • IPAM for networks and subnets
  • Limited-access client sharing

Good fit for

  • →Managed service providers documenting clients
  • →IT teams standardizing runbooks and SOPs
  • →Technicians looking up credentials and assets
Tags
it-documentation
msp
password-management
ipam
sop
knowledge-base
runbooks

Hudu: questions and answers

What is Hudu used for?
Hudu is a commercial IT documentation and password management platform for managed service providers, with SOPs, assets, IPAM and client sharing. It is a good fit for managed service providers documenting clients, IT teams standardizing runbooks and SOPs, and technicians looking up credentials and assets.
How much does Hudu cost?
Paid plans for Hudu start at $27 per seat per month, and there is no free plan. A free trial is available.
Is Hudu open source?
No. Hudu is proprietary (closed-source) software. Open-source alternatives to Hudu include Outline, BookStack and Scanopy.
Can I self-host Hudu?
Yes. Although Hudu is closed source, it can be self-hosted on your own servers, and the vendor also offers a hosted version.
What are some alternatives to Hudu?
Hudu competes with IT Glue, Passportal and Confluence. For open-source options, see Enlisted's ranked list of open-source Hudu alternatives.

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