About Hightouch
Hightouch started as a reverse ETL tool that copies data out of a data warehouse into the business applications where teams use it. It has since grown into a composable customer data platform, meaning marketers build audiences and profiles directly on top of the data already stored in their warehouse.
The platform groups features into a composable CDP and an agentic marketing layer. The CDP side includes Customer Studio for building audiences, reverse ETL for syncing, identity resolution, event collection, real-time personalization and a match-rate booster for ads. The marketing side adds Ad Studio, Lifecycle Studio, content assembly and AI decisioning. Governance, observability and access controls are described for enterprise use.
Hightouch is proprietary software delivered as a hosted service and aimed at marketing, advertising, data and operations teams in sectors such as retail, financial services and travel. A pricing page is published by the vendor.
Key features
- Reverse ETL from warehouses to business tools
- Audience building on warehouse data
- Identity resolution across customer profiles
- Event collection and real-time personalization
- Ad and lifecycle campaign tooling
- Observability and access governance
Good fit for
- →Activating warehouse data in marketing tools
- →Building a CDP without copying customer data
- →Boosting ad match rates with first-party data
- Tags
- reverse-etl
- cdp
- customer-data
- marketing
- audience
- data-activation
- data-warehouse
- personalization
Hightouch: questions and answers
- What is Hightouch used for?
- Hightouch is a reverse ETL and composable customer data platform that syncs warehouse data to marketing and advertising tools, now extended with AI-driven marketing features. It is a good fit for activating warehouse data in marketing tools, building a CDP without copying customer data and boosting ad match rates with first-party data.
- Is Hightouch free?
- Yes. Hightouch has a free plan. A free Reverse ETL tier allows up to 2 active syncs. The Agentic Marketing Platform and Composable CDP use usage-based pricing arranged through a demo; no prices are published.
- Is Hightouch open source?
- No. Hightouch is proprietary (closed-source) software. Open-source alternatives to Hightouch include RudderStack.
- What are some alternatives to Hightouch?
- Hightouch competes with Segment, mParticle and Tealium. For open-source options, see Enlisted's ranked list of open-source Hightouch alternatives.
Open-source alternatives to Hightouch
See all
RudderStack
Data Pipelines & ETL
Privacy and Security focused Segment-alternative, in Golang and React
OSSvs Segment★ 4.5k
dbt
Data Pipelines & ETL
dbt enables data analysts and engineers to transform their data using the same practices t
Apache-2.0vs Matillion★ 14k
Airflow
Data Pipelines & ETL
Apache Airflow - A platform to programmatically author, schedule, and monitor workflows
Apache-2.0vs Astronomer★ 47k
Apache Spark
Data Pipelines & ETL
Apache Spark - A unified analytics engine for large-scale data processing
Apache-2.0vs Databricks★ 44k
Kafka
Data Pipelines & ETL
Apache Kafka - A distributed event streaming platform
Apache-2.0vs Striim★ 34k
Kestra
Data Pipelines & ETL
Event Driven Orchestration & Scheduling Platform for Mission Critical Applications
Apache-2.0vs AWS Step Functions★ 29k
SaaS alternatives to Hightouch
See all
Segment
Data Pipelines & ETL
Customer data platform that collects events and routes them to marketing and analytics tools
SaaS
mParticle
Analytics
Customer data platform that collects and routes first-party event data
SaaS
Tealium
Analytics
Customer data platform and tag management for collecting and routing event data
SaaS
BlueConic
Analytics
Customer data platform that unifies first-party data for personalization and marketing
SaaS
Amperity
Analytics
Enterprise customer data platform that resolves identities across customer records
SaaS
Dataddo
Data Pipelines & ETL
No-code data integration platform that syncs apps to warehouses and dashboards
SaaS

