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Hightouch

SaaS

Reverse ETL and composable customer data platform that syncs warehouse data to marketing and advertising tools, now extended with AI-driven marketing features.

hightouch.com
Hightouch homepage screenshot

About Hightouch

Hightouch started as a reverse ETL tool that copies data out of a data warehouse into the business applications where teams use it. It has since grown into a composable customer data platform, meaning marketers build audiences and profiles directly on top of the data already stored in their warehouse.

The platform groups features into a composable CDP and an agentic marketing layer. The CDP side includes Customer Studio for building audiences, reverse ETL for syncing, identity resolution, event collection, real-time personalization and a match-rate booster for ads. The marketing side adds Ad Studio, Lifecycle Studio, content assembly and AI decisioning. Governance, observability and access controls are described for enterprise use.

Hightouch is proprietary software delivered as a hosted service and aimed at marketing, advertising, data and operations teams in sectors such as retail, financial services and travel. A pricing page is published by the vendor.

Key features

  • Reverse ETL from warehouses to business tools
  • Audience building on warehouse data
  • Identity resolution across customer profiles
  • Event collection and real-time personalization
  • Ad and lifecycle campaign tooling
  • Observability and access governance

Good fit for

  • →Activating warehouse data in marketing tools
  • →Building a CDP without copying customer data
  • →Boosting ad match rates with first-party data
Tags
reverse-etl
cdp
customer-data
marketing
audience
data-activation
data-warehouse
personalization

Hightouch: questions and answers

What is Hightouch used for?
Hightouch is a reverse ETL and composable customer data platform that syncs warehouse data to marketing and advertising tools, now extended with AI-driven marketing features. It is a good fit for activating warehouse data in marketing tools, building a CDP without copying customer data and boosting ad match rates with first-party data.
Is Hightouch free?
Yes. Hightouch has a free plan. A free Reverse ETL tier allows up to 2 active syncs. The Agentic Marketing Platform and Composable CDP use usage-based pricing arranged through a demo; no prices are published.
Is Hightouch open source?
No. Hightouch is proprietary (closed-source) software. Open-source alternatives to Hightouch include RudderStack.
What are some alternatives to Hightouch?
Hightouch competes with Segment, mParticle and Tealium. For open-source options, see Enlisted's ranked list of open-source Hightouch alternatives.

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