What is Heard used for?

Heard adds a public feedback board to a SaaS product with one script tag, where users post and upvote ideas without accounts and see statuses and a changelog. It is a good fit for indie SaaS makers ranking feature requests and closing the loop with users who asked for a feature.

Yes. Heard has a free plan, and paid plans start at $9 per month.

Is Heard open source?

No. Heard is proprietary (closed-source) software and can't be self-hosted. In the Project Management category, open-source options include Plane, Huly and WeKan.

What are some alternatives to Heard?

Heard competes with Canny, Featurebase and Frill.

Heard: features, pricing and alternatives

About Heard

Heard is a hosted feedback tool for product makers. You create a board with a name and slug, paste a one-line script tag that adds a floating Feedback button to your site, and users can post ideas and upvote them without creating accounts.

Every post is emailed to you, with the submitter's email when provided. You set statuses such as planned, in progress and shipped, reply to posts, and a one-screen admin handles moderation. Users who asked for a feature get an email when you change its status or reply, and shipped items feed a public changelog. The site runs the widget on its own page and lists several live boards.

Your first board is free with no credit card. The site includes comparison pages against Canny and Featurebase and a page about a free Canny alternative, so it targets small teams that want a lightweight feedback tool.

Key features

Embeddable feedback board via one script tag
Voting and posting without user accounts
Visible planned, in progress and shipped statuses
Email notification for every new post
Reply and status emails to requesters
Moderation admin and public changelog

Good fit for

Indie SaaS makers ranking feature requests
Closing the loop with users who asked for a feature

Tags: feedback; roadmap; changelog; saas; voting; widget; canny-alternative

Heard: questions and answers

What is Heard used for?: Heard adds a public feedback board to a SaaS product with one script tag, where users post and upvote ideas without accounts and see statuses and a changelog. It is a good fit for indie SaaS makers ranking feature requests and closing the loop with users who asked for a feature.
Is Heard free?: Yes. Heard has a free plan, and paid plans start at $9 per month.
Is Heard open source?: No. Heard is proprietary (closed-source) software and can't be self-hosted. In the Project Management category, open-source options include Plane, Huly and WeKan.
What are some alternatives to Heard?: Heard competes with Canny, Featurebase and Frill.