About E-Matrix.ro
E-Matrix.ro is a proprietary Romanian software-as-a-service platform that provides AI agents for online shops and service businesses. The agents can call customers to confirm orders, make B2B cold calls, qualify leads, and answer on WhatsApp and web chat. The site integrates with Shopify, WooCommerce and PrestaShop, which are common e-commerce platforms.
The website is written primarily in Romanian and can be switched to English and several other European languages. Customers can start with a free trial and cancel at any time, or buy without creating an account first, in which case an account is made automatically after payment. For larger volumes there is an enterprise route where the team prepares a custom quote based on call volume, messaging volume and the business domain.
E-Matrix.ro is a hosted service with no self-hosted version. It also lists an API and a live test option for trying the voice agents, and payments are handled through Stripe, with an official invoice sent by email after purchase.
Key features
- AI voice agents that confirm online orders
- B2B cold calling and lead qualification
- WhatsApp and web chat automation
- Shopify, WooCommerce and PrestaShop integrations
- Custom enterprise quotes by call volume
- API access and live test option
Good fit for
- →Confirming cash-on-delivery orders by phone
- →Automating customer replies on WhatsApp
- →Qualifying B2B leads with outbound calls
- Tags
- ai-agents
- voice-ai
- e-commerce
- cold-calling
- romania
- chatbot
E-Matrix.ro: questions and answers
- What is E-Matrix.ro used for?
- E-Matrix.ro is a Romanian SaaS platform with AI voice and chat agents that confirm orders, make B2B calls and automate WhatsApp for online stores. It is a good fit for confirming cash-on-delivery orders by phone, automating customer replies on WhatsApp and qualifying B2B leads with outbound calls.
- Is E-Matrix.ro free?
- Yes. E-Matrix.ro has a free plan. A 7-day free trial with cancellation at any time; custom enterprise quotes are available on request.
- Is E-Matrix.ro open source?
- No. E-Matrix.ro is proprietary (closed-source) software and can't be self-hosted. In the AI Tools category, open-source options include LobeHub, Botpress and OpenClaw.
- What are some alternatives to E-Matrix.ro?
- E-Matrix.ro competes with Retell AI, Vapi and AI Voice Calls.
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