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Messenger

SaaS

Messenger is Meta's chat and video calling service for staying in touch with Facebook friends and family, available as an app and on the web.

messenger.com
Messenger homepage screenshot

About Messenger

Messenger is the messaging and video calling service from Meta that connects to Facebook accounts. It is meant for keeping up with friends and family, and the vendor describes it as a place for everyday conversations, community building and self-expression through reactions, stickers and similar tools.

The site groups its pitch under themes such as being useful, social and expressive, and it points to privacy and safety information and a section for developers. Users sign in with their Facebook account, and the service can be reached from mobile apps and from the web at messenger.com.

Messenger is a free consumer service operated by Meta in the cloud. It is proprietary and cannot be self-hosted, and it is aimed at personal communication rather than structured team collaboration, though some small businesses also use it to talk to customers.

Key features

  • Text chat with Facebook contacts
  • Voice and video calls
  • Group conversations and communities
  • Expressive reactions, stickers and media sharing
  • Web, desktop and mobile access
  • Developer resources for building integrations

Good fit for

  • →Chatting with Facebook friends and family
  • →Small businesses answering customer messages
Tags
messaging
video-calling
facebook
meta
social
mobile

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