About Firstup
Firstup is a commercial employee communications platform. It helps internal communications and HR teams deliver messages to the right employees at the right time across different channels, including people who work on the frontline and do not sit at a desk, and then measure whether those messages produced results.
The vendor frames its value around three goals: improving workforce productivity by delivering information proactively, turning company initiatives into outcomes through targeted communication, and reducing attrition by strengthening culture and connection. It includes AI features, and the site promotes an independent economic impact study of the platform for customers in healthcare, manufacturing, distribution and retail.
Firstup is a hosted service sold through demos, with a pricing page on its website and resources for communicators. It is not open-source software.
Key features
- Targeted employee messaging by audience
- Delivery to frontline and office workers
- Communication impact measurement
- AI-assisted content features
- Campaigns tied to business initiatives
- Multichannel delivery where work happens
Good fit for
- →Reaching frontline workers without company email
- →Rolling out company-wide initiatives
- →Proving the effect of internal communications
- Tags
- employee-communications
- internal-communications
- frontline-workers
- employee-engagement
- analytics
- hr-software
- ai
Firstup: questions and answers
- What is Firstup used for?
- Firstup is an employee communications platform for reaching frontline and office workers with targeted messages and measuring their impact. It is a good fit for reaching frontline workers without company email, rolling out company-wide initiatives and proving the effect of internal communications.
- How much does Firstup cost?
- Firstup doesn't publish fixed prices; pricing is quoted on request.
- Is Firstup open source?
- No. Firstup is proprietary (closed-source) software and can't be self-hosted. In the Team Chat category, open-source options include Rocket.Chat, Mattermost and Telegram Desktop.
Open-source alternatives to Firstup
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Rocket.Chat
Team Chat
The Secure CommsOS™ for mission-critical operations
OSSvs Slack★ 46k
Mattermost
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Mattermost is an open source platform for secure collaboration across the entire software
OSSvs Slack★ 39k
Telegram Desktop
Team Chat
Telegram Desktop messaging app
GPL-3.0vs WhatsApp★ 33kTelegram for Android
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Telegram for Android source
GPL-2.0vs WhatsApp★ 30k
Signal Android
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A private messenger for Android.
AGPL-3.0vs WhatsApp★ 29k
Zulip
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Zulip server and web application. Open-source team chat that helps teams stay productive a
Apache-2.0vs Slack★ 26k
SaaS alternatives to Firstup
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Staffbase
Team Chat
Employee communications platform with mobile app, intranet and email tools
SaaS
Simpplr
Team Chat
Employee intranet and communications platform
SaaS
Workvivo
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Employee communication and engagement app with social feeds
SaaS
Poppulo
Team Chat
Employee communications platform for internal email, intranet and digital signage
SaaS
Beekeeper
Team Chat
Mobile-first communication app for frontline and deskless employees
SaaS
Haiilo
Team Chat
Employee communication and social intranet platform, formerly Coyo
SaaS

