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Firstup

SaaS

Employee communications platform for reaching frontline and office workers with targeted messages and measuring their impact.

firstup.io
Firstup homepage screenshot

About Firstup

Firstup is a commercial employee communications platform. It helps internal communications and HR teams deliver messages to the right employees at the right time across different channels, including people who work on the frontline and do not sit at a desk, and then measure whether those messages produced results.

The vendor frames its value around three goals: improving workforce productivity by delivering information proactively, turning company initiatives into outcomes through targeted communication, and reducing attrition by strengthening culture and connection. It includes AI features, and the site promotes an independent economic impact study of the platform for customers in healthcare, manufacturing, distribution and retail.

Firstup is a hosted service sold through demos, with a pricing page on its website and resources for communicators. It is not open-source software.

Key features

  • Targeted employee messaging by audience
  • Delivery to frontline and office workers
  • Communication impact measurement
  • AI-assisted content features
  • Campaigns tied to business initiatives
  • Multichannel delivery where work happens

Good fit for

  • →Reaching frontline workers without company email
  • →Rolling out company-wide initiatives
  • →Proving the effect of internal communications
Tags
employee-communications
internal-communications
frontline-workers
employee-engagement
analytics
hr-software
ai

Firstup: questions and answers

What is Firstup used for?
Firstup is an employee communications platform for reaching frontline and office workers with targeted messages and measuring their impact. It is a good fit for reaching frontline workers without company email, rolling out company-wide initiatives and proving the effect of internal communications.
How much does Firstup cost?
Firstup doesn't publish fixed prices; pricing is quoted on request.
Is Firstup open source?
No. Firstup is proprietary (closed-source) software and can't be self-hosted. In the Team Chat category, open-source options include Rocket.Chat, Mattermost and Telegram Desktop.
What are some alternatives to Firstup?
Firstup competes with Staffbase, Simpplr and Workvivo.

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