About Chatwork
Chatwork is a group chat product for business use, developed in Japan and promoted to teams around the world. The vendor positions it as a way to cut down email traffic by moving everyday communication into real-time chat rooms.
Besides messaging, it offers video chat, task management and file sharing in the same application, so a message can be turned into a task and assigned to a colleague. Apps are available for download, and the company publishes API documentation for developers and a resource library for customers.
Chatwork is a hosted, proprietary service with a free signup option and a pricing page for paid plans. It suits small and mid-sized companies that want a lightweight team chat with built-in task tracking rather than a larger collaboration suite.
Key features
- Group chat rooms for teams
- Task assignment from conversations
- Video chat for quick meetings
- File sharing within chats
- Mobile and desktop apps
- Public API for integrations
Good fit for
- →Replacing internal email with chat
- →Small teams tracking tasks in conversations
- Tags
- team-chat
- task-management
- group-chat
- video-chat
- file-sharing
- japan
Chatwork: questions and answers
- What is Chatwork used for?
- Chatwork is a business group chat tool from Japan that combines messaging, video chat, task assignment and file sharing for teams. It is a good fit for replacing internal email with chat and small teams tracking tasks in conversations.
- Is Chatwork free?
- Yes. Chatwork has a free plan, and paid plans start at $8.40 per seat per month.
- Is Chatwork open source?
- No. Chatwork is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to Chatwork include Twake Legacy, Rocket.Chat and Mattermost.
- What are some alternatives to Chatwork?
- Chatwork competes with Slack, Microsoft Teams and LINE. For open-source options, see Enlisted's ranked list of open-source Chatwork alternatives.
Open-source alternatives to Chatwork
See all
Twake Legacy
Team Chat
Twake is a secure open source collaboration platform to improve organizational productivit
AGPL-3.0vs Microsoft Teams★ 1.9k
Rocket.Chat
Team Chat
The Secure CommsOS™ for mission-critical operations
OSSvs Slack★ 46k
Mattermost
Team Chat
Mattermost is an open source platform for secure collaboration across the entire software
OSSvs Slack★ 39k
Zulip
Team Chat
Zulip server and web application. Open-source team chat that helps teams stay productive a
Apache-2.0vs Slack★ 26k
Element
Team Chat
A glossy Matrix collaboration client for the web.
AGPL-3.0vs Slack★ 14k
Campfire
Team Chat
Super simple group chat, without a subscription
MITvs Slack★ 4.7k
SaaS alternatives to Chatwork
See all
Slack
Team Chat
Slack is a team messaging platform with channels, huddles, canvases, workflows and AI features, now part of Salesforce.
SaaS
Microsoft Teams
Team Chat
Microsoft Teams is Microsoft's workspace for chat, video meetings and file collaboration, closely tied to Microsoft 365.
SaaS
LINE
Team Chat
Messenger and super-app popular in Japan, Taiwan and Thailand
SaaS
Lark
Team Chat
Chat, docs, calendar and video meetings suite from ByteDance
SaaS
DingTalk
Team Chat
Alibaba's workplace app for messaging, calls and attendance tracking
SaaS
Pumble
Team Chat
Slack-style team chat with channels, threads and calls
SaaS

