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Bettermode

SaaS

Bettermode is a no-code, customizable community platform for customer, product and creator communities, with support forums and portals.

bettermode.com
Bettermode homepage screenshot

About Bettermode

Bettermode is a community platform used to build branded customer portals, support forums and engagement hubs. It is aimed at companies that want a community around their customers, product or audience, and it stresses launching quickly without developers.

Communities are assembled from modular pieces that can be toggled and rearranged with drag-and-drop tools. Examples of the building blocks shown include a discussion feed, member directory, events, a wishlist for feature requests, a changelog, a roadmap, a knowledge base, an academy and an AI-powered ask feature. It integrates with other tools in a company's stack.

Bettermode is a commercial, vendor-hosted product with a free trial, demos, an enterprise tier and a pricing page. It suits product, support and customer success teams that want measurable retention and advocacy from a community.

Key features

  • Drag-and-drop community customization
  • Support forums and customer portals
  • Feature request wishlist, roadmap and changelog
  • Knowledge base and events
  • AI-powered search and answers
  • Integrations with other business tools

Good fit for

  • →SaaS companies collecting product feedback
  • →Support teams deflecting tickets with a forum
  • →Creators building a branded member community
Tags
community
forum
customer-community
no-code
product-feedback
knowledge-base
ai

Bettermode: questions and answers

What is Bettermode used for?
Bettermode is a no-code, customizable community platform for customer, product and creator communities, with support forums and portals. It is a good fit for SaaS companies collecting product feedback, support teams deflecting tickets with a forum and creators building a branded member community.
How much does Bettermode cost?
Paid plans for Bettermode start at $199 per month, and there is no free plan. A free trial is available.
Is Bettermode open source?
No. Bettermode is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to Bettermode include Apache Answer, Discourse and NodeBB.
What are some alternatives to Bettermode?
Bettermode competes with Circle, Higher Logic and Khoros. For open-source options, see Enlisted's ranked list of open-source Bettermode alternatives.

Open-source alternatives to Bettermode

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SaaS alternatives to Bettermode

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