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AfterShip

SaaS

AfterShip is a platform for shipment tracking, returns and post-purchase customer communication aimed at ecommerce brands.

aftership.com
AfterShip homepage screenshot

About AfterShip

AfterShip is a commercial platform that helps online brands manage what happens after a customer places an order. It focuses on shipment tracking, returns and the wider post-purchase experience, giving merchants a way to keep shoppers informed about their parcels.

It is a hosted product sold to ecommerce businesses, with details of carriers, integrations and pricing published by the vendor. This listing is based on the vendor's short description rather than its site, so only the core capabilities are stated.

Key features

  • Shipment tracking across carriers
  • Returns handling for online stores
  • Post-purchase customer experience tools

Good fit for

  • →Online stores keeping shoppers updated on deliveries
Tags
shipment-tracking
returns
post-purchase
ecommerce
logistics
saas

AfterShip: questions and answers

What is AfterShip used for?
AfterShip is a platform for shipment tracking, returns and post-purchase customer communication aimed at ecommerce brands. It is a good fit for online stores keeping shoppers updated on deliveries.
Is AfterShip free?
Yes. AfterShip has a free plan.
Is AfterShip open source?
No. AfterShip is proprietary (closed-source) software and can't be self-hosted. In the E-commerce category, open-source options include Ever Demand, Paymenter and Svelte Commerce.
What are some alternatives to AfterShip?
AfterShip competes with Narvar, Loop Returns and ShipStation.

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