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Wiki

SaaS

Knowledge management layer for AI applications that tracks which sources are verified, limits what each AI app may use and requires citations in its answers.

About Wiki

Wiki is a wiki management product built for AI applications rather than human readers. Its argument is that AI tools can retrieve documents but nothing decides whether a source is reviewed, current and allowed. Wiki keeps knowledge with an owner, review dates, source links, status and history, and releases it to chatbots, copilots and help centers only after it has been verified and scoped.

AI Permissions control the collections, policies and documents that every AI application can draw on, so an internal compensation note can be blocked from a public support bot. Answer Controls check replies against approved sources, insist on citations and flag gaps in knowledge before customers hit them. When a source changes, it is reviewed before reuse rather than updating silently. A Hosted Docs feature publishes approved knowledge as searchable documentation for customers and for AI to answer from. The site describes an eight-step flow from intake and verification to scoping, routing, answering, detecting problems and updating, and offers a demo and a pricing page.

Key features

  • Source ownership, review dates and status tracking
  • Verification workflow before knowledge reaches AI
  • Per-application AI permissions
  • Required citations on AI answers
  • Testing of answers against approved sources
  • Detection of missing knowledge
  • Hosted docs published from approved sources

Good fit for

  • Keeping a support chatbot answering from current policies
  • Blocking internal documents from public AI assistants
Tags
knowledge-management
ai-governance
wiki
citations
rag
documentation
ai-permissions

Wiki: questions and answers

What is Wiki used for?
Wiki is a knowledge management layer for AI applications that tracks which sources are verified, limits what each AI app may use and requires citations in its answers. It is a good fit for keeping a support chatbot answering from current policies and blocking internal documents from public AI assistants.
How much does Wiki cost?
Paid plans for Wiki start at $29 per month, and there is no free plan. A free trial is available.
Is Wiki open source?
No. Wiki is proprietary (closed-source) software and can't be self-hosted. In the AI Infrastructure category, open-source options include Dify, Langflow and RAGFlow.
What are some alternatives to Wiki?
Wiki competes with Glean, Guru and Vectara.

Open-source alternatives to Wiki

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SaaS alternatives to Wiki

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