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Salesforce Platform

SaaS

Salesforce Platform is Salesforce's low-code application platform for building custom apps, agents and automations on shared data, metadata and governance.

About Salesforce Platform

Salesforce Platform is the application platform underneath Salesforce's products, used to build custom apps and automate business processes on Salesforce infrastructure with low-code tools. The vendor now describes it as the foundation for an agentic enterprise, combining metadata, governance, MuleSoft integration and Data Cloud.

The platform page groups its offering into Agentforce for building and managing AI agents, Data 360 for unifying and governing data, Customer 360 for a connected view across sales, service, marketing and commerce, and Slack as a collaboration layer where people and agents work together. Integration and automation capabilities connect the platform to other systems, and developer content covers building enterprise agents.

Salesforce Platform is a hosted commercial product with a published pricing page. It is aimed at organizations that already run Salesforce or want to build custom business applications on its infrastructure.

Key features

  • Low-code custom app development
  • Agentforce for building AI agents
  • Data 360 for unified governed data
  • MuleSoft integration and automation
  • Customer 360 across sales and service
  • Slack for collaboration with agents

Good fit for

  • →Building custom business apps on Salesforce
  • →Deploying AI agents on trusted company data
Tags
low-code
salesforce
app-platform
ai-agents
crm
integration
automation

Salesforce Platform: questions and answers

What is Salesforce Platform used for?
Salesforce Platform is Salesforce's low-code application platform for building custom apps, agents and automations on shared data, metadata and governance. It is a good fit for building custom business apps on Salesforce and deploying AI agents on trusted company data.
How much does Salesforce Platform cost?
Salesforce Platform doesn't publish fixed prices; pricing is quoted on request.
Is Salesforce Platform open source?
No. Salesforce Platform is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to Salesforce Platform include Budibase, NocoBase and Corteza.
What are some alternatives to Salesforce Platform?
Salesforce Platform competes with Microsoft Power Apps, ServiceNow App Engine and OutSystems. For open-source options, see Enlisted's ranked list of open-source Salesforce Platform alternatives.

Open-source alternatives to Salesforce Platform

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SaaS alternatives to Salesforce Platform

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