What is Merge used for?

Merge is a unified API platform for shipping integrations with HR, CRM, ticketing and other apps, now extended to AI agent tools and LLM routing. It is a good fit for shipping many integrations from one API and giving AI agents access to business tools.

Yes. Merge has a free plan, and paid plans start at $650 per month.

Is Merge open source?

No. Merge is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to Merge include Nango.

What are some alternatives to Merge?

Merge competes with Workato and Boomi. For open-source options, see Enlisted's ranked list of open-source Merge alternatives.

Merge: features, pricing and alternatives

About Merge

Merge is a commercial platform that lets software companies offer integrations to many third-party systems through a single API. Instead of building and maintaining separate connectors for HR, CRM, ticketing and similar categories, developers integrate once and receive normalized data from hundreds of apps.

The vendor now describes Merge as connective infrastructure for production AI. For builders, it provides unified data integrations, Agent Handler for connecting agents to many pre-built tools, and an LLM Gateway that sends model traffic through a single API with controls over spend and performance. For workforce use, Merge for Workforce pushes approved models, MCP servers and skills to employees' AI tools, adding cost controls and an audit log. Platform security covers SOC 2, HIPAA and role-based access control. Merge is proprietary and vendor-hosted, with a pricing page on its site.

Key features

Unified API for customer-facing integrations
Normalized data across HR, CRM and ticketing apps
Agent Handler for pre-built agent tools
LLM Gateway with spend and performance controls
Governance for employees' AI tools
Role-based access and audit logging

Good fit for

→Shipping many integrations from one API
→Giving AI agents access to business tools

Tags: unified-api; integrations; api-platform; hris; crm; ai-agents; saas

Merge: questions and answers

What is Merge used for?: Merge is a unified API platform for shipping integrations with HR, CRM, ticketing and other apps, now extended to AI agent tools and LLM routing. It is a good fit for shipping many integrations from one API and giving AI agents access to business tools.
Is Merge free?: Yes. Merge has a free plan, and paid plans start at $650 per month.
Is Merge open source?: No. Merge is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to Merge include Nango.
What are some alternatives to Merge?: Merge competes with Workato and Boomi. For open-source options, see Enlisted's ranked list of open-source Merge alternatives.