About GoCardless
GoCardless is a payments company built around bank-to-bank transfers rather than cards. Businesses use it to collect one-off payments, invoice payments and recurring payments such as subscriptions and installments directly from customers' bank accounts, which the vendor positions as a way to avoid high card fees and failed card payments.
The platform covers one-off, recurring and outbound payments, plus a newer Pay by Bank option with instant confirmation. Add-ons include Success+ for recovering failed payments, Protect+ for fraud protection, and a financing option through Pipe. It connects to accounting and billing tools such as Xero, QuickBooks and Zuora through a large set of integrations, and offers APIs for custom builds.
The company serves both small businesses and enterprises and lists work on payments made by AI agents. It is a hosted commercial service and publishes pricing on a separate page. Documentation for developers and support articles are available, along with a guide to direct debit for businesses new to the method.
Key features
- Direct debit and Pay by Bank collection
- Recurring payments for subscriptions and installments
- Outbound payments to suppliers and partners
- Integrations with Xero, QuickBooks and Zuora
- Failed-payment recovery and fraud add-ons
- APIs for custom integrations
Good fit for
- →Subscription businesses collecting recurring payments
- →Companies reducing card fees and chargebacks
- →Finance teams syncing payments with accounting software
- Tags
- direct-debit
- recurring-payments
- bank-payments
- pay-by-bank
- payments
- subscriptions
- fintech
GoCardless: questions and answers
- What is GoCardless used for?
- GoCardless is a bank-to-bank payments platform for collecting one-off and recurring payments by direct debit and Pay by Bank. It is a good fit for subscription businesses collecting recurring payments, companies reducing card fees and chargebacks, and finance teams syncing payments with accounting software.
- How much does GoCardless cost?
- GoCardless is a paid product with no free plan. No setup or monthly fees for most users; fees are taken per transaction at 1% + 20p (Standard), 1.25% + 20p (Advanced) or 1.4% + 20p (Pro). Custom plans are negotiated with sales.
- Is GoCardless open source?
- No. GoCardless is proprietary (closed-source) software and can't be self-hosted. In the Finance & Accounting category, open-source options include Lago, Hyperswitch and Polar.
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